• Shipping

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Most items are shipped via Canada Post unless otherwise noted. Shipping fees are calculated at checkout and will be added to the total in your cart.

Processing times vary; all items will be shipped within two business days after completion.

Tracking information will be provided when available.

At this time, furniture and most other large items are limited to local delivery. Delivery fees may apply.

 

 

• Returns 

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If you need to return an item for any reason please contact us within 7 days of receipt of the product. From the date of contact you will have an additional 14 days to return your item(s). Item(s) must be unused, in the same condition that you received it, and in the original packaging.

All custom orders and gift cards are exempt from being returned.

To complete your return, we require a receipt or proof of purchase. Please mail your product to: 13 Beechwood Ave, York, Ontario, M6N 4S9, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

* Any item that is returned more than 30 days after delivery may be granted a partial refund.

* Refunds will not be issued until returned item(s) are received and inspected.

 

• Refunds

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ten business days.

 

• Sale items

 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

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